Returns & Exchanges
At Watery, we want to ensure you have the perfect gear for your aquatic adventures, which is why we offer a 30-day window for returns and exchanges on all unused equipment. If your purchase doesn't meet your performance needs, we are here to help you find the right fit or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse team inspects your returned gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing